Business

Idea offers free roaming facility to customers

Idea, Free incoming roaming, Business newsPhoto of mobile phone user in India.

Mumbai: Indian mobile network operator company Idea Cellular today announced that it will start providing free roaming facility on incoming calls to customers from April 1st in the country.

The company has also unveiled, a range of international roaming value packs with unlimited incoming calls and bundled outgoing voice calls, SMS and data to international travellers visiting popular destinations overseas with immediate effect.

 

 

According to an Idea release here said, “Starting 1st April 2017, Idea will offer free incoming calls to all its customers roaming anywhere in India.”

It added, “The company is announcing, effective now, a range of International Roaming value packs with unlimited incoming calls and large amount of bundled outgoing voice calls, SMS and data to international travellers visiting popular destinations overseas.”

A company official said, mobile data tariffs and data pack benefits of the home circle would be available while roaming in India, while outgoing calls and SMSes would be at “affordable rates” while on domestic roaming.

Idea has introduced roaming value packs with free bundled usage of up to 400 outgoing minutes, 100 SMSes per day, large data volume and unlimited incoming calls for international travellers.

 

Now Idea offers free incoming roaming facility to customers

 

Chief Marketing Officer Sashi Shankar said, “Idea is now set to enable over 200 million customers to use their mobile phones freely, without having to worry about roaming charges, while they travel anywhere in the country.”

 

 

He added, “While incoming calls will be free, customers will also be able to enjoy outgoing calls, SMS and data services at affordable rates, starting April 1st”

The roaming value packs start at Rs 1,199 for 10 days validity and go up to Rs 5,999 for 30 days validity.

Users can also chose a 10-day pack for short leisure travel or 30 day packs for continuous business trips or long stay.

The company said it has made an extensive study of customers’ travel destinations, usage patterns and bill shock complaints to design a new range of value packs for handpicked destinations across Europe (15 countries), Asia (9 countries), America (USA and Canada), UK (UK and Ireland) and the Middle East (UAE).